Front of House Manager - Slice House by Tony Gemignani

Franklin, TN

Slice House by Tony Gemignani is looking for an enthusiastic and driven Front of House Manager to support all aspects of the business, ensuring smooth, efficient, and profitable operations. This role involves managing staff, monitoring performance, and maintaining high customer satisfaction.

Key Responsibilities:

  • Providing an exceptional dining experience and environment
  • Train and develop staff while fostering a positive work environment
  • Leading by example and communicating clearly and effectively
  • Monitor budgets, sales targets, and key performance indicators (KPIs)
  • Motivate the team to stay on task and meet quality assurance standards
  • Ensure compliance with health, safety, and labor regulations
  • Address customer inquiries and complaints to ensure satisfaction
  • Develop marketing strategies and promotional activities to drive business growth
  • Analyze financial reports and implement cost-control measures
  • Maintain relationships with vendors and suppliers
  • Perform other duties as assigned to elevate the team member and guest experience

 Qualifications:

  • Proven front of house experience in a supervisor role
  • Strong leadership and decision-making abilities
  • Excellent organizational and problem-solving skills
  • Strong interpersonal and communication skills
  • Previous experience and ability to thrive in a fast-paced and high-volume restaurant
  • Excellent customer service skills
  • Ability to stand for long periods and lift up to 55 lbs

ABOUT SLICE HOUSE BY TONY GEMIGNANI 

Slice House by Tony Gemignani, a dynamic pizzeria concept led by the 13-time world pizza champion, delivers an artisan pizza experience born from its 2010 origins in San Francisco’s renowned North Beach district.  Slice House has set the standard in the fast-casual segment, offering an extensive menu that features four styles of handmade crust including traditional New York, homestyle Grandma, rustic Sicilian, and robust Detroit-style pizzas, available by the slice or whole pizza. The complete menu includes salads, fresh pastas and wings. As 2024’s #1 Overall Brand as honored by Pizza Marketplace’s Top 100 Movers & Shakers, come join the fun.